TwentyQuestions Support
Contact us
For help, bug reports, privacy requests or questions about the rules, email Alexandru Struta at alexandrustruta@gmail.com. Please include your iPhone model, the iOS version and the app version (shown in TestFlight or the App Store), and describe what happened. Do not send passwords. We aim to answer within a few days.
Common questions
How do I delete my account and data?
Open the Profile tab, then Delete account. This permanently removes your account, name, games, credits and leaderboard entries. If you signed in with Apple you are asked to confirm with Apple once more, so the app's access to your Apple ID is revoked.
I signed out and my credits or name are gone.
Signing out of an Apple or Google account keeps its data; sign in again with the same Apple or Google account to get it back. A guest account cannot be recovered after the guest signs out (or after 90 days without use), and deleting an account removes everything for good.
My purchase did not add credits, or I want a refund.
Make sure you are signed in (guests cannot buy credits), then reopen the Shop tab. Payments and refunds are handled by Apple: request a refund from Apple or see your purchases at reportaproblem.apple.com. If Apple refunded a purchase, the credits are removed from your balance. If you were charged but got no credits, email us (see above) with the date and time of the purchase.
How do hints, credits and practice games work?
In the app, open the Play tab and tap How to play. Every mode is free to play; credits pay for hints (the first one is free) and for extra practice games.
Which languages are supported?
English, Arabic, Spanish, German, French, Portuguese (Brazil), Japanese, Simplified Chinese, Russian, Italian, Korean, Turkish, Indonesian and Hindi. Change the language in Profile → App language.